At SalonKart.com, our priority is to ensure a seamless and hassle-free shopping experience for salon professionals. To achieve this, we have designed the following shipping policies to guarantee efficient and timely delivery of your orders:
- Complimentary Shipping: We are delighted to offer free shipping for all orders placed above 499 Rs through our website. Enjoy the convenience of shopping without any additional shipping charges.
- Cash on Delivery (COD): We provide a Cash on Delivery option for orders with a total value between Rs.499 and Rs. 5000. With COD, you can pay for your order in cash upon delivery. Please note that this option is not available for orders below Rs. 499 or above Rs. 5000.
- Same Day Dispatch: If you place an order before 2 pm on a working day (Monday to Saturday, excluding public holidays), we will ship your order on the same day to ensure swift processing.
- Track Your Shipment: Once your order is shipped, you will receive a tracking number via email or SMS. Tracking information will be available by 4 pm on the same day, allowing you to monitor your shipment's progress and estimate its expected delivery date.
- Next Day Delivery: We offer 48 hrs delivery for orders shipped to select cities, including Delhi NCR, Mumbai, Chennai, Bengaluru, Hyderabad, Ahmedabad, Surat, Vadodara, and Pune. Simply place your order before 2 pm on a working day to receive your package the following day.
- Delivery in 2-3 Days: For cities not mentioned in the list above, we strive to deliver your order within 2-3 working days. Please note that delivery times may vary based on the location and unforeseen circumstances during transit.
- Business Days and Public Holidays: Our shipping services operate from Monday to Saturday, excluding public holidays. Orders placed on weekends or public holidays will be processed on the next business day.
- Order Updates: Stay informed about your order's status through regular email or SMS notifications. You will receive updates on order confirmation, shipment tracking details, and other relevant information.
At SalonKart.com, we make every effort to fulfil orders promptly and provide accurate delivery estimates. However, external factors such as weather conditions or logistical challenges may occasionally lead to delays. In such situations, we appreciate your understanding, and rest assured, we will minimize any inconvenience caused.
If you have any queries or require assistance regarding our shipping policy, please feel free to reach out to our dedicated customer support team. We are here to help!